You may not be able to see the screen correctly on browsers under IE 8.
Please install IE 9 or later.
Click on the security warning window to install.
Click on the security warning window to install.
Help

Preparing a Remote SupportYou're kindly requested to install a plug-in for the session as following.

01. Choose the menu "Install This Add-on for All Users on This Computer"
02. You must click 'Yes' to install if a security warning comes out as a popup window
If the plug-in installation is not started after 60 seconds, please click "Session number" button.
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